Sunber Hair Reviews
Sunber Hair Customer Reviews (22)
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Must-have for any wig wearer
Must-have for any wig wearer. Sunber's lace front wets gave my style some pep. Livin' my best wigger life now!
Perfect for Any Style
I'm a big fan of the wet and wavy lace front wig. It's so versatile and I can switch up my look whenever I want. The hair is really easy to maintain too, which is a big plus.
Best in the biz
Been a wig wearer for years and this store is hands down my fave. Their yaki straight wig with baby hair is my go-to.
Yaki straight wigs are where it's at
Their yaki straight wig with baby hair is my new fave! The quality is unbeatable, and it looks so natural. Shopping here again for sure.
Fast Shipping
My order arrived so quickly, I was surprised how fast the shipping was.
Great Color Options
The color options for these wigs are amazing, I found the perfect shade for me.
So Soft
This wig is so soft and silky, I can't stop touching it!
Easy to Customize
Love that the lace front wig is pre-plucked so I don't have to spend hours customizing it myself. The hair is also easy to style and holds curls really well. I've gotten so many compliments on my hair since I started wearing it.
Fabulous colored wigs
Ordered a piano brown wig and it's PERF! The color is just right, and the texture is super smooth. Best online wig shop I've found so far.
Body wave lace front - WOW!
Ordered a body wave lace front wig and it's perfect. The texture, the fit, everything! Shipping was quick and free. Will def buy more in the future.
Sunber Hair Customer’s Q&A
Sunber Hair FAQs
Sunberhair.com Return Policy?
At Sunberhair.com, the Return & Exchange Conditions are as follows: Customers are advised to check the item after receiving it. If the size, style, or color doesn't match expectations, contact Sunber for a return or an exchange within 30 days. Returns won't be accepted if the hair is used or any claim about not matching description over 30 days. If customers solely don't want the item and want a refund, contact Sunber within 30 days after receiving it, however, a 10% restocking fee will be charged. Items must be returned in its original factory condition (unaltered, unworn, undamaged and with tags attached in original packaging). The wig must be INTACT and the LACE has NOT been cut. Customers have to email sunber@sunberhair.com for a return authorization prior to sending any product back. Buyers need to pay for the return shipping fee if the reason for the return is not resulted from Sunber. The fee entirely depends on the return method used. Hair care & hairstyling product, accessories, liquids, and special-order items are ineligible for a return.
The Shipping Policy at Sunberhair.com offers free standard shipping services with the purchase of any Sunber wig and customers can track the status of the package online. Customers only need to pay extra to get expedited fast shipping. Payment methods include KLARNA, ZIP, PAYPAL, AFTERPAY, and CREDIT CARDS (Visa, and Mastercard).
About Sunberhair.com Payment Method?
Sunberhair.com offers several payment methods. Customers can pay using KLARNA, which allows splitting purchases into 4 interest-free installments on selected US orders from $10 - $1,000. Another option is ZIP, previously known as Quadpay, which splits purchases on selected US orders of $10 - $1,000 into 4 interest-free payments spread over 6 weeks. PAYPAL is also accepted, where customers can use any payment method to fund a PayPal account. AFTERPAY is available for US orders, allowing customers to pay for purchases over four equal installments due every two weeks. Lastly, CREDIT CARDS such as Visa and Mastercard are accepted. However, cards issued by local banks which do not carry one of these logos will not be accepted by the global processing service. In such cases, PayPal is recommended as an alternative. These payment methods are considered reasonably safe as they usually offer the option to get money back in case the merchant does not deliver or the product has been broken during transportation. However, no payment method gives money back all the time.
About Sunberhair.com Prices and Cost?
Sunber Hair offers a variety of human hair wigs, hair bundles, and closures. Prices vary depending on the product. For instance, a Reddish Brown 13*4 Lace Front Wig Kinky Straight Dark Auburn Copper Color Human Hair Wig is priced at $99.00, down from $198.00. A Piano Brown Highlight Big Curly Lace Frontal Wig Water Wave Human Hair is available for $89.00, reduced from $178.00. The Pre-Cut Lace Bob Wigs Blunt Cut Human Hair Bob Wigs With Side Part are priced at $75.00, down from $250.00. The Affordable Pre-plucked Lace Frontal Wigs Body Wave Human Hair Glueless Pre-cut Lace Closure Wig is available for $109.00, reduced from $218.00. The Balayage Blonde Highlight Curly 7x5 Pre-Cut Lace Bye Bye Knots Wigs Pre-Plucked Hairline is priced at $77.00, down from $222.00. The 4C Kinky Edge Kinky Straight Lace Wig 13X4 Lace Front Human Hair Wigs Yaki Straight Wigs With Baby Hair is available for $73.00, reduced from $146.00. The Balayage Highlight Body Wave Transparent Lace Front Wigs Shadow Root Wigs Pre-Plucked With Baby Hair is priced at $89.00, down from $222.50. The Blunt Cut Yaki Bob Pre-Cut Lace Wigs Pre-plucked Lace Frontal Human Hair Wig is available for $99.00, reduced from $495.00. The Brazilian Virgin Hair Silky Straight Hair 3 Bundles Human Hair Weaves With 4x4 Lace Closure is priced at $145.05. These prices are subject to change and may vary depending on ongoing sales and promotions. It's also worth noting that Sunber Hair often offers discounts of up to 70% off. The website also offers free shipping and a 30-day return policy. Customer reviews suggest that the quality of the products is generally well-regarded. However, some customers have reported issues with receiving their packages and obtaining refunds. It's recommended to read reviews and do thorough research before making a purchase.
How can I contact Sunber Hair customer service?
Sunber Hair customer service can be contacted through the following ways:
- Email: sunber@sunberhair.com
- U.S Tel: +1 (818) 666-1872
- CN Tel: +1 (626) 263-6921
- Whatsapp: +1 (818) 666-1872 They can also be reached through their social media platforms such as Instagram, Facebook, and YouTube. The returning address for Sunber Hair is 2805 Peterson Place, Norcross, GA 30071, United States. Their working hours are Monday - Thursday > 4:00 pm - 2:00 am PST, Friday > 4:00 pm - 8:00 pm PST, and Sunday > 4:00 pm - 3:00 am PST.
Is Sunberhair.com a trustworthy website?
Sunberhair.com appears to be a reputable website. It has received a 4.1 rating out of 5 from over 300 reviews. A majority of the reviews are positive, with 70% of reviewers giving a 5-star rating. Customers have praised the quality of the hair products, the customer service, and the fast shipping. However, there are also some negative reviews, with 19% of reviewers giving a 1-star rating. These customers have reported issues with receiving their orders and difficulties in obtaining refunds. Therefore, while many customers seem satisfied with their purchases from Sunberhair.com, others have had less positive experiences. It's always a good idea to read through several reviews and consider both the positive and negative feedback before making a purchase from any online retailer.